Privacy Policy

1. Information We Collect

1.1. Account Information:

• Name, email, phone number
• Profile type and preferences
• Identification documents for verified accounts
• Payment information

1.2. Service Provider Information:

• Business details and documentation
• Service listings and pricing
• Location and availability data
• Bank account information for payments

1.3. Usage Information:

• Booking history and preferences
• Device and location data
• Communication records

2. How We Use Your Information

We use collected information to:

• Facilitate bookings and payments
• Verify user identities
• Process payments and calculate transport costs
• Send notifications about bookings and platform updates
• Improve our services and user experience
• Comply with legal obligations

3. Information Sharing

3.1. We share information with:

• Service providers and users as needed for bookings
• Payment processors for transactions
• Legal authorities when required

3.2. We do not sell your personal information to third parties.

4. Location Data

4.1. We collect location data for:

• Transport cost calculations
• Venue mapping and discovery
• Service area determination

4.2. You can control location permissions through your device settings.

5. Data Security

5.1. We implement appropriate security measures to protect your data.

5.2. Documents and payment information are encrypted.

5.3. Regular security audits are conducted.

6. User Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request data deletion
• Object to data processing
• Export your data

7. Notifications

7.1. We send notifications for:

• Booking updates and confirmations
• Profile verification status
• Payment confirmations
• Platform updates and news

7.2. You can manage notification preferences in your account settings.

8. Data Retention

8.1. We retain data as long as necessary for:

• Providing our services
• Legal compliance
• Dispute resolution

8.2. You can request data deletion through our platform.

9. Third-Party Services

9.1. We use third-party services for:

• Payment processing
• Google Maps integration
• Social login (Google)
• Push notifications

10. Contact Us

For privacy-related inquiries, contact us at [Your Contact Email].